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Support

Questions, feedback, or trouble with TreatJar? We're a small team and we read every message.

Get in touch

Email us at hello@treatjarapp.com and we'll reply within 2 business days.

Please include your device model, iOS version, and a short description of what you're seeing. That helps us help you faster.

Common questions

How do I set up my family?

Open TreatJar, create a parent account, then add a child profile with a first name and age tier. You can add as many children as you need. Stars work from age 3; the money-for-jobs side engages from around age 6–7.

How do I add a job or a star category?

From the parent dashboard, tap "Add job" to create a paid job with a set pay rate, or "Add star category" to create something you want to recognize (kindness, effort, helping out). You can edit these any time.

How do kids redeem stars or spend money?

From the kid view, kids see the family store: rewards you've built together. Stars unlock experiences, privileges, or treats you've set. Money earned from jobs can be spent on items you've pre-approved or saved toward a goal.

How do I manage my subscription?

TreatJar is $4.99/month or $39.99/year (a third off the monthly rate) with a 7-day free trial. Manage, pause, or cancel your subscription any time from iOS Settings > Your Name > Subscriptions. We don't have hidden upsells. It's one app, one price.

How do I delete my account or export my data?

From the app: Profile > Preferences > Export My Data for a JSON export of your family's data, or Profile > Delete Account to delete everything. Deletion has a 30-day grace period during which you can cancel. After 30 days, all data is permanently removed.

How do I add a co-parent or caregiver?

From Profile > Family Members, invite someone by email. They'll receive a link and can join your family with their own parent-level access. You can remove them any time.

Does TreatJar work without internet?

TreatJar needs an internet connection to sync between devices, but most actions work offline and sync the next time you're online.

Will my kid see ads?

No. TreatJar does not display ads and we don't use your family's data for targeted advertising, ever.


Didn't find your answer?

Email hello@treatjarapp.com. Your message goes directly to the person who built the app.

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